Evelyn Battle,Â
EvelynUnlimited Group Inc.
Enterprise Business Systems Analysts
Evelyn Battle
BUSINESS OPERATIONS | FACILITIES | ADMINISTRATION | PROJECT MANAGEMENT
As a high-performing, solutions oriented, results driven executive administrative professional. I have over 20+ years experience providing the necessary support required to execute strategies for achieving stakeholders goals and objectives.
Evelyn Battle
Defining My Capabilities
Using an organic approach to workflow analysis, from an outside perspective, to identify and map the steps involved, without bias, of the processes already in place. Similar to the Six Sigma Concept, I seek to improve the quality of the process for the people involved by identifying the sources of frustrations & bottlenecks and removing them, minimizing variability in business processes. As waste is eliminated, quality is improved, while production time and costs are reduced.
Enterprise Business
Systems, Analyst
Business Transformation Management
I have developed a well matured capability to be adaptable and flexible when it comes to the unique work styles and dynamics that each project team brings. With a focus on the people side of change, I am an accomplished, high energy, collaborative leader who has a proven track record of working collaboratively and independently to help world class organizations sustain its success and market leadership. I am recognized in the industry as someone who can execute and innovate.
Business Process Management
Improve Operational Efficiencies
30+ years of back office operational production experience, I have a deep understanding and experience of operations, process management, customer support, and production optimization for large operations performing back office functions within the services industry. Managing people, processes, and technology required to successfully complete an organizations required production obligations in a timely, accurate and compliant manner by sponsoring process improvement initiatives to improve the customer experience as well as the operational performance and productivity of the team.
Business Performance Consulting & Expertise
Primary Responsibilities
Develop strong relationships and alignments with internal colleagues and external business partners to forge mutually beneficial solutions.
Drive the establishment of refinement of production methodology, process improvement and best practices
Proven hands-on record of delivering solutions that reflect an understanding of customers needs and organizations.
Talent for asking questions that open up new ways of creating growth options.
Generate operational metrics to communicate and manage the performance.
Contact Me
Have a particular challenge you’re trying to deal with? Contact me today and see what I can do for you.
Baltimore City, Maryland
443-762-9867